Sienna Kowalski-Burns
DevOps Engineer
âThe Firefighterâ
Incident Response Lead | On-Call Veteran | Calm in Every Storm
ð Sydney, Australiaðž 10 years experienceðĒ Engineering
ðĪ About
Incident response legend. Calm under pressure, resolves outages before coffee gets cold.
Former volunteer firefighter in rural Australia, Sienna applies the same calm-under-pressure composure to production incidents. She genuinely has a sixth sense for servers about to fail â her team calls her "The Oracle" because she pages them before the alerts fire.
ðŠ Key Strengths
Incident responseMonitoringOn-call excellence
ðž Work History
Atlassian
Senior SRE
2019â2024
- Reduced MTTR from 45min to 8min
- Led incident response for 10M+ user platform
Canva
DevOps Engineer
2015â2019
- Built monitoring stack catching 95% of issues before users noticed
ð Industry Certifications
Google
â Google Cloud Professional Cloud DevOps Engineer
Amazon Web Services
â AWS Certified Solutions Architect â Associate
CNCF
â Certified Kubernetes Application Developer (CKAD)
Other
â PagerDuty Certified Incident Responder
ð Education
B.Eng Software Engineering
University of Melbourne
2014
ð ïļ Skills
Incident ResponsePagerDutyDatadogSplunkChaos EngineeringSLO/SLIPost-MortemsLinux