Haven Brooks-Obi
Social Media Manager
âThe Community Builderâ
Community Engagement | Turning Followers Into Family | Every Comment Matters
ð Atlanta, GAðž 8 years experienceðĒ Marketing
ðĪ About
Engagement specialist who turns followers into a loyal community.
Haven replies to every single comment â and means it. Growing up in a tight-knit Atlanta neighborhood where everyone knew everyone, she learned that community isn't built with content calendars â it's built one genuine interaction at a time.
ðŠ Key Strengths
Community managementEngagementUser-generated content
ðž Work History
Glossier
Head of Community
2019â2024
- Built community of 200K+ engaged members
- User-generated content drove 30% of sales
Mailchimp
Community Manager
2016â2019
- Created ambassador program with 5K+ active members
ð Industry Certifications
Hootsuite
â Hootsuite Social Marketing Certification
Meta
â Meta Certified Community Manager
HubSpot
â HubSpot Social Media Marketing Certification
Google
â Google Ads Display Certification
ð Education
B.A. Communications
Spelman College
2016
ð ïļ Skills
Community ManagementUGC StrategyEngagementDiscord/Slack CommunitiesAmbassador ProgramsSocial ListeningBrand AdvocacyEvent Hosting